Managed Service Provider

A managed service provider (or MSP) is a solution that offers managed IT services by maintaining and operating the IT infrastructure and end-user systems.

In this context, we have created for our clients a new package of Information Technology Services that meets the modern Greek businessman’s business needs, creating flexible and competitive products. Through our services, we provide solutions to new business challenges by offering a new experience in the modern IT environment.

Remote Monitoring and Management

A Remote Monitoring Management (RMM) tool is critical to supporting smooth business operations and efficient techniques. It provides proactive remote monitoring, detection and prevention of potential problems and advanced software update management.

Managed Support Services

Service that supports your information systems. Managed support enables your company's staff to contact our expert technicians when they encounter problems. Our technical department provides guidance, advice, and solutions to solve specific problems and significantly reduce downtime.

Managed Endpoint Security

A service that protects against malicious threats and endpoint cyberattacks, such as computers and servers that employees use daily to support your company's day-to-day operations.

Managed Mobile Protection

Mobile device security protects business information stored and transmitted by smartphones, tablets, computers and other portable devices.

Managed Device Encryption

Managed device encryption secures your data by encrypting the storage drives. When a device is encrypted, the stored data is converted into an unreadable format that can only be accessed with the appropriate decryption key.

Managed Advanced Email Protection

Additional email and attachment security scanning service. Advanced email security is a robust measure and technology that protects email communication from cyber threats.

Managed Networks & Infrastructure

With this service, we take over the operation and management of your company's network. We create and manage your company's local area network (LAN), performing tasks such as configuring switches, managing Wi-Fi access points, monitoring network performance, and securing it.

Cloud Backup

Cloud backup is a type of data backup where a copy of your data is sent securely over a private or public network to a Cloud server.

It involves storing copies of your data, documents or files at an off-premises location, keeping them in case of incidents or emergencies.

Disaster Recovery Site

A disaster recovery site, also known as a backup site, is a temporary storage location where a company can store its data after a security breach or natural disaster. It is part of a larger disaster recovery or business continuity plan.

Managed Communications

Managed VoIP communications involves outsourcing the management and maintenance of a Voice over Internet Protocol (VoIP) telephone system.

Auditing tools

An audit tool is a software or a system used to perform audits and verify compliance. It evaluates operations against predetermined guidelines or standards.

Web Design

Docusys has 30+ years of unparalleled experience in web design. Our longstanding presence in the industry is proof of our commitment to excellence and innovation. During this time, we have honed our skills to provide design solutions that are elegant, fast, user-friendly, and SEO-friendly.

Google Ads

Creating a compelling Google Ads ad copy is critical to attracting users' attention and increasing your campaign's performance. Below is a guide with examples and tips to create powerful copy for your ads:

Digitization of documents

What is document digitization?

Document digitization refers to converting printed or handwritten documents into digital form. This is usually achieved using scanners or other imaging technologies, which produce electronic files such as PDF, JPEG or other image files. Document digitization may also involve using text recognition technology (OCR - Optical Character Recognition) to search and edit the text digitally.

Why your business needs MSP

Docusys is a Managed Service Provider that remotely manages a customer’s IT infrastructure and end-user systems.

Our company’s comprehensive IT services, which include managing and supporting our customers’ infrastructure, are designed to ensure smooth, productive, and secure operation. These services are divided into pre-defined packages of tools, tailored to the organisation’s specific needs, and include network and infrastructure management, security, and monitoring.

At Docusys, we are committed to proactive management of services. Our goal is to prevent issues before they occur, ensuring that your company’s employees can focus on improving their services without the worry of extended system downtime or service interruptions.

Simply put, a managed service provider (MSP) is a solution that takes the burden of managing IT services off your shoulders. We maintain and operate your IT infrastructure and end-user systems, allowing you to focus on your core business activities.